PRODUCTS
While every effort is made to portray items accurately, some products may vary in appearance. We take great care to ensure that all details, prices and descriptions are accurate at the time of ordering, however there may be a rare occasions when the information on the website may not be exact. If this is the situation, we will contact you by email to inform you of any changes.
All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes allows.
GUARANTEE, EXCHANGE OR RETURNS
We deliver products of the highest quality, all of which are checked before dispatch. However, if something appears to be wrong with your goods when you receive them, please let us know immediately and we guarantee to resolve the problem as quickly as possible. We will not refund any products that have been opened and show no clear sign of fault.
Return delivery costs are to be paid by the customer. It is recommended that proof of postage is obtained from the post office. If the goods have arrived either damaged or faulty, Sherbet PIp will refund postage. No liability can be accepted by Sherbet Pip for return goods damaged or lost in transport.
Delivery and packagingYou will be notified of the delivery costs automatically before you submit your credit card details, based on the size of your order and the delivery address you specify.
The goods you order will be delivered to the delivery/shipping address given when you place your order.
GENERAL
Use of and the sale and purchase of products from the Sherbet Pip website are governed by the Terms and Conditions as detailed on this page. Your use of the Sherbet Pip website confers your agreement to these Terms and Conditions.
SALES AGREEMENT
No contract for the sale of any product will exist between you and Sherbet Pip until we accept your order by dispatching the product to you. When this happens we will confirm the acceptance by sending you an email. This confirmation email will be sent to the email address given when you order your goods and will detail products ordered, payment method, cost (including VAT at the prevailing rate and P&P;) and usual delivery times. You must check that all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.
If your order has not been accepted, you will receive an email from us telling you the reasons why. The goods remain the property of Sherbet Pip until payment has been received.
PAYMENT
We accept payment in various ways including a debit or credit card or via PayPal. Please note that we do not accept American Express and Diners credit cards.
LAW
This website, its content and any contract brought into being as a result of using this site are governed by and construed in accordance with English Law.
PRIVACY
Sherbet Pip are committed to safeguarding the privacy of our customers and visitors to the site. We will use any information you give us in a responsible manner and in accordance with the Data Protection Act 1998. Please note that any information that you provide to Sherbet Pip will not be disclosed to any third parties, under any circumstances.